3CX Voice Solution

3CX voice solution is an open-platform, software VoIP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud.

Offering a complete Unified Communications solution with advanced features, 3CX is more than just your average business telephone system. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.


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Unbeatable Price

Save up to 80% per year

Easy to Manage

Time & money saver

Mobility

Work from anywhere

Open Platform

Don’t get locked in

Easy to Deploy

Install anywhere

Tried & Tested everyday

The numbers speak for themselves

Customer Service

Integrates into CRM’s & helpdesks

Unbeatable Price

Switching from a traditional PBX to an IP PBX will already deliver significant call costs savings but this will be highlighted by all contenders for the system. The 3CX voice solution has a very low cost when compared to other traditional PBX vendors and hosted systems in today’s market.

Get a 3CX VoIP solution that works from anywhere, anytime. Avanine is a leader in delivering easy to use, cost-effective VoIP and solutions. Connect with us and we will get you talking.

3CX, a cost-effective solution

Unlimited users
4 – 1024 concurrent call are possible
Low annual licence price – working out to just a few Rands per month!
Decreased phone bill costs – employees on the road/at home call for free
3CX also eliminates inter-office calls
Voice recording options available

Easy To Deploy

Run 3CX On-premise or in the Cloud – whatever makes sense for the you.     

Install On-Premise on MiniPC or Virtualize on an existing server Linux or Windows.

Auto configuration of phones & SIP Trunks.

Easy To Manage

Quick with easy deployment
Super easy upgrades, security and scalability
Add and manage extensions
Phone configuration and firmware are pre-tested
3CX can manage bundled OS as well
Updates and upgrades are deployed automatically

Zero admin = time and cost saved

Mobility

Our 3CX voice solution brings a full range of features that modern businesses require today. Integrated video conferencing at no charge, Mobility Apps for iOS, Android, Mac and Windows ; and a modern web client will deliver tangible productivity gains for your customers.

Work from anywhere. Anytime.

Modern Android and iOS apps

Web/Windows/Mac Communications Client

Corporate Chat

Browser based video conferencing for all users

All at no extra charge

Tried, Tested, Loved

3CX is a tried and tested solution. With thousands of businesses using 3CX globally.

The numbers speak for themselves.

250,000 installations
10,000 partners
Supported globally 24/5
10 offices worldwide

Customer Service

In today’s competitive market it’s important to never miss that call!

3CX includes advanced call centre features previously only available to enterprise customers. Calls can be linked to customer records before the agent takes the call. 3CX also integrates with the largest number of CRM and helpdesk packages.

Improved customer satisfaction

Call Queues, IVR

Advanced Call Reporting
Integration with leading CRM apps
Contact Centre (including website customer

Frequently asked questions

  • Can someone use their cell phone as an extension?

    Yes, you are able to use a cell phone as an extension with the use of the our VoIP application that can be downloaded.

  • I want to make use of VoIP but would like to keep my current Telkom number, is this possible?

    Yes, most providers allow number portability, so you can use the same number you had with your original phone provider. Most providers charge for this, so be sure to check with your provider.

    Also, you should be aware that number portability is not instant, and can take up to 10 working days.

  • How secure are VoIP calls?

    Documented instances of VoIP security breaches have been few and far between. Also, encryption for VoIP subscriber units have laid to rest many VoIP security questions.

  • How does VoIP work?

    Utilizing a combination of hardware, software, and voice protocols, your conversations are carried over the IP network to its intended destination.

    A VoIP system converts the analog audio signals (your voice) into digital data that can be understood by VoIP-enabled devices and transmitted over the Internet Protocol (IP) network to the other end of the call.

  • Why VoIP Service?

    Our VoIP service reduces your monthly phone bill, and also offers you the flexibility you need.

  • Is the 3CX application available to download on iPhone?

    Yes, the 3CX application is available for download on iOS, Android, PC and Mac via their respective app stores.

  • Can I take my number with me when I travel?

    Yes. Most providers allow you to use your VoIP service wherever you travel as long as you have a high-speed Internet connection and either a VoIP phone adapter or a mobile app. Through any of these media, calling works just as if you were dialing from your home or business, but without incurring the additional roaming charges common to traditional telecom networks.

  • What is VoIP?

    VoIP stands for ìVoice over Internet Protocolî. An Internet Protocol (IP) is a data-oriented protocol used for communicating data across a packet-switched network (home, office, the internet). Internet Protocols (IP) allow you to transmit data to any interconnected networks.

  • How does VoIP work?

    Utilizing a combination of hardware, software, and voice protocols, your conversations are carried over the IP network to its intended destination.

    A VoIP system converts the analog audio signals (your voice) into digital data that can be understood by VoIP-enabled devices and transmitted over the Internet Protocol (IP) network to the other end of the call.

  • What are some of the benefits of VoIP?

    Voicemail to email: listen to the recording directly from your inbox

    Web collaboration tools: easily turn any device into a conferencing unit and have a call anywhere

    Advanced analytics: real-time analytics to analyse the patterns and make wise business decisions

    Call me/ Follow me routing: redirects calls coming in to your desk phone, or main line, to somewhere else that will be more convenient for you

  • Is it possible to replace the current traditional corporate PBX with a VoIP one?

    Absolutely yes! VoIP is a very cost-effective option for those companies who want to upgrade their old PBX systems. VoIP ensures new features that traditional PBX systems simply do not. To change to a VoIP system, companies can buy an IP PBX, but it is also possible to add some VoIP functionalities into an existing phone system provided they are capable of this.